Safety first
Safety & trust
Your child's safety is our top priority. Here's how we keep everyone protected.
We built safety into every step: verified coaches, public locations only, parental control for minors, and secure payments. If you ever need help, our team is here.
Coach verification
Every coach on our platform goes through a thorough verification process before they can accept bookings.
- School roster verification (college enrollment)
- Government-issued ID verification
- Background check screening
- Reference checks from coaches or teammates
- Sport credentials and experience validation
Public location requirement
In-person sessions must take place in public, verifiable locations—never in private homes.
- School gymnasiums or sport-specific facilities
- Public recreation centers
- Community centers
- Other verified public facilities
Parental oversight
For athletes under 18, parents stay in control. We build oversight into the platform.
- Parent or guardian account creation
- Parental approval for all bookings
- Option for parents to attend sessions
- Transparent communication between parents and coaches
Secure payments
All payments go through our platform. You never share payment details with coaches. Funds are only released after the session is completed and confirmed—protecting both families and coaches.
Reporting & support
We take safety concerns seriously. If something doesn’t feel right, we’re here.
- Report issues immediately through our platform
- Contact our support team 24/7
- All reports are investigated promptly
- Coaches who violate safety guidelines are removed